I had the older version of this AOC USB powered monitor (e1649) but it quit working due to a faulty connector. So I ordered the new version (improved, more sturdy connector) but it will not work with my MacBook Pro running OS X 10.8.5.
All of our latest monitor and LCD drivers are available for download from our web site. Before downloading a driver, please make sure you read and understand the accompanying instructions. What is the Pixel Policy AOC is offering? AOC is offering a Pixel Policy based on the ISO 9241-307 Class 1. For more information, please refer to the User Manual under the 'Pixel Policy' section. Why is the display of my monitor blurred or unfocused? Make sure the monitor is set to run at its true or native resolution.
The new external monitor has a 3.0 USB which is supposed to be backwards compatible with the 2.0 USB ports on the MacBook Pro.
When I called AOC tech support we went through some troubleshooting steps and they finally told me it is probably a lack of power issue. They advised me to buy a powered USB charger (suggested this one: http://amzn.to/1maZiKh
I have it on order, as well as this male-male USB cable: http://amzn.to/1d1faZX
Am I on the right track? I'm waiting for delivery of these gizmos, but in the meantime, I'm wondering if there is some other troubleshooting I could do. I have already verified that I have the correct driver, and have gone through the install/uninstall process more than once to make sure it wasn't a corrupted driver file or something. Of course I have restarted the computer a couple of times in the interim.
Note that the MBP does 'see' the external monitor in display system preferences, and allows me to arrange the displays, etc. The external monitor does display its logo on initial connection, so I know it's ALIVE. But will not display any documents.
Any help or advice is welcome!
Thank you
MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.5), 15 inch screen
Posted on
Hi Kevin,
Thank you for posting your query in Microsoft Community.
We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.
Method: 1
This issue may arise due to hardware conflicts. We will help you to resolve the issue.
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I suggest you to runthe Hardware and Devices troubleshooter and check if it helps.
- Type troubleshooting in the search bar.
- Select Troubleshooting.
- Select View all on the top left corner.
- Clickon Hardware and Devices.
- Follow the on-screen instructions to run the troubleshooter.
- Check if issue persists.
Method: 2
If the issue persists, then try to uninstall and re-install display drivers.
- Press Windows Logo Key+X. Click On Device Manager.
- Then find the driver that you are trying to uninstall and right-click on it to Uninstall.
- Follow onscreen instructions to uninstall it.
- To re-install, either you can restart the system or install the driver from the manufacturer’s website.
Hope this helps in resolving the issue. If issue persists, do get back to us. We will be happy to assist you.
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Thank you.